HubSpot Marketing Sales Software
Exam Q&A Updated
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - CORRECT ANSWER-Sales Hub Enterprise only
What's an ideal customer profile? - CORRECT ANSWER-A checklist of the most basic
attributes someone needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead
status" property. - CORRECT ANSWER-False
Which of the following is NOT a required part of an email template? - CORRECT
ANSWER-The recipient's email address
Which Sales Hub tool would you use to add your terms of service to a quote? -
CORRECT ANSWER-Snippets
A playbook can include all of the following EXCEPT: - CORRECT ANSWER-Live chat.
True or false? HubSpot Video is part of the quotes tool. - CORRECT ANSWER-False.
When creating an email template, how would you include the contact's name in the
greeting? - CORRECT ANSWER-Personalization tokens
When creating an email template, how would you include the contact's phone number? -
CORRECT ANSWER-Personalization tokens
When creating an email template to schedule a meeting with someone, how would you
add a description of the topics the meeting was supposed to cover? For example, "I'd
love to find a time to dive deeper into [insert topic here].") - CORRECT ANSWER-Fill-in-
the-blank areas
When creating an email template, how would you add the next steps? For example, "If
you'd still like to talk about this, please let me know the best time to reach you." -
CORRECT ANSWER-Static text
When creating an email template, how would you add a personalized closing line? -
CORRECT ANSWER-Fill-in-the-blank areas
What are deal stages? - CORRECT ANSWER-The important milestones a person has
to pass in order to become your customer.
, How has the internet changed the relationship between buyers and sellers? -
CORRECT ANSWER-Customers have more options for sharing their opinions of your
company with other prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of
potential buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
CORRECT ANSWER-You can filter the records you have access to in real time based
on values contained in their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it,
when should you call them? - CORRECT ANSWER-After getting three or four
notifications.
How do chatbots qualify leads? - CORRECT ANSWER-By asking website visitors a
series of questions and taking different actions based on their answers
Which of the following can you do with HubSpot's mobile app? - CORRECT ANSWER-
Scan business cards to create new contacts.
Manage your deals and tasks.
Respond to live chats from your website.
All of the above
True or false? Changing the properties listed on one contact record will change the way
properties are listed on every contact property you view. - CORRECT ANSWER-True
If you enroll a person in a Sequence, what happens when they respond? - CORRECT
ANSWER-The sequence automatically terminates.
When making a call from HubSpot CRM, what's the best way to take notes during a
call? - CORRECT ANSWER-Use the notes area that appears during the call to type
notes.
Exam Q&A Updated
Which of the following Sales Hub tiers have access to workflows (HubSpot's automation
platform)? - CORRECT ANSWER-Sales Hub Enterprise only
What's an ideal customer profile? - CORRECT ANSWER-A checklist of the most basic
attributes someone needs to have in order to be successful as your customer.
True or false? In general, you should use the default options provided in the "Lead
status" property. - CORRECT ANSWER-False
Which of the following is NOT a required part of an email template? - CORRECT
ANSWER-The recipient's email address
Which Sales Hub tool would you use to add your terms of service to a quote? -
CORRECT ANSWER-Snippets
A playbook can include all of the following EXCEPT: - CORRECT ANSWER-Live chat.
True or false? HubSpot Video is part of the quotes tool. - CORRECT ANSWER-False.
When creating an email template, how would you include the contact's name in the
greeting? - CORRECT ANSWER-Personalization tokens
When creating an email template, how would you include the contact's phone number? -
CORRECT ANSWER-Personalization tokens
When creating an email template to schedule a meeting with someone, how would you
add a description of the topics the meeting was supposed to cover? For example, "I'd
love to find a time to dive deeper into [insert topic here].") - CORRECT ANSWER-Fill-in-
the-blank areas
When creating an email template, how would you add the next steps? For example, "If
you'd still like to talk about this, please let me know the best time to reach you." -
CORRECT ANSWER-Static text
When creating an email template, how would you add a personalized closing line? -
CORRECT ANSWER-Fill-in-the-blank areas
What are deal stages? - CORRECT ANSWER-The important milestones a person has
to pass in order to become your customer.
, How has the internet changed the relationship between buyers and sellers? -
CORRECT ANSWER-Customers have more options for sharing their opinions of your
company with other prospective buyers.
Prospective buyers have more access to information about your company and products.
Sellers can better leverage the voices of happy customers to resolve the concerns of
potential buyers.
All of the above
Which of the following is the best description of how to filter records in HubSpot CRM? -
CORRECT ANSWER-You can filter the records you have access to in real time based
on values contained in their contact properties.
If you send a tracked email to a contact and you get a notification saying they read it,
when should you call them? - CORRECT ANSWER-After getting three or four
notifications.
How do chatbots qualify leads? - CORRECT ANSWER-By asking website visitors a
series of questions and taking different actions based on their answers
Which of the following can you do with HubSpot's mobile app? - CORRECT ANSWER-
Scan business cards to create new contacts.
Manage your deals and tasks.
Respond to live chats from your website.
All of the above
True or false? Changing the properties listed on one contact record will change the way
properties are listed on every contact property you view. - CORRECT ANSWER-True
If you enroll a person in a Sequence, what happens when they respond? - CORRECT
ANSWER-The sequence automatically terminates.
When making a call from HubSpot CRM, what's the best way to take notes during a
call? - CORRECT ANSWER-Use the notes area that appears during the call to type
notes.
