1|Page
NACC PSW (Personal Support Worker) Exam
package including practice exam and study
guide with accurate, verified answers. Covers
patient care, communication, safety, infection
control, and professional responsibilities.
The goal of health promotion is to reduce the risk of
illness. - .....ANSWER ...✔✔ T
A support worker can refuse to perform a delegated
task. - .....ANSWER ...✔✔ T
Tom, a support worker, feels that he is being harassed
at work, Tom should ignore
it to avoid causing trouble. - .....ANSWER ...✔✔ F
All employees who work at an agency have the right to
read the clients' or resi-
dents' records. - .....ANSWER ...✔✔ F
,2|Page
Listen and use silence when dealing with an angry
person. - .....ANSWER ...✔✔ T
During systole, the heart chambers fill with blood. -
.....ANSWER ...✔✔ F
The pancreas is called the master gland. - .....ANSWER
...✔✔ F
The rate of growth and development is even and at a
set pace. - .....ANSWER ...✔✔ F
All persons age at the same rate. - .....ANSWER
...✔✔ F
Long-term care facilities are designed to meet the
special needs of older and disa-
bled persons. - .....ANSWER ...✔✔ T
Pillows are used to position infants. - .....ANSWER
...✔✔ F
,3|Page
Restraints are rarely used now. - .....ANSWER ...✔✔ T
Household cleaners are kept in locked storage areas out
of the reach of children and
confused adults. - .....ANSWER ...✔✔ T
Transmission-Based Precautions are used in the care of
all persons. - .....ANSWER ...✔✔ F
The muscles in the lower back are used to lift heavy
objects from the floor. - .....ANSWER ...✔✔ F
Push, slide, or pull heavy objects rather than lift them. -
.....ANSWER ...✔✔ T
The support worker is going to transfer Mrs. Jones from
the bed to a chair. Mrs. Jones should be moved so that
her weak side moves first. - .....ANSWER ...✔✔ F
The call bell is always kept within the client's reach. -
.....ANSWER ...✔✔ T
, 4|Page
Soiled linen is placed on the floor in the client's room
until the support worker is finished making the bed. -
.....ANSWER ...✔✔ F
Plastic bags or dry-cleaning bags can be used in the
home to protect the mattress. - .....ANSWER ...✔✔ F
Laura, the support worker, is providing oral care to an
unconscious client. Laura should hold the client's mouth
open with her fingers. - .....ANSWER ...✔✔ F
The client can use the towel bar for support when
getting in or out of the tub. - .....ANSWER ...✔✔ F
Cut hair to remove matted or tangled hair. -
.....ANSWER ...✔✔ F
Support workers cut and trim toenails. - .....ANSWER
...✔✔ F
The healthy adult excretes about 1500 mL of urine per
day. - .....ANSWER ...✔✔ T
NACC PSW (Personal Support Worker) Exam
package including practice exam and study
guide with accurate, verified answers. Covers
patient care, communication, safety, infection
control, and professional responsibilities.
The goal of health promotion is to reduce the risk of
illness. - .....ANSWER ...✔✔ T
A support worker can refuse to perform a delegated
task. - .....ANSWER ...✔✔ T
Tom, a support worker, feels that he is being harassed
at work, Tom should ignore
it to avoid causing trouble. - .....ANSWER ...✔✔ F
All employees who work at an agency have the right to
read the clients' or resi-
dents' records. - .....ANSWER ...✔✔ F
,2|Page
Listen and use silence when dealing with an angry
person. - .....ANSWER ...✔✔ T
During systole, the heart chambers fill with blood. -
.....ANSWER ...✔✔ F
The pancreas is called the master gland. - .....ANSWER
...✔✔ F
The rate of growth and development is even and at a
set pace. - .....ANSWER ...✔✔ F
All persons age at the same rate. - .....ANSWER
...✔✔ F
Long-term care facilities are designed to meet the
special needs of older and disa-
bled persons. - .....ANSWER ...✔✔ T
Pillows are used to position infants. - .....ANSWER
...✔✔ F
,3|Page
Restraints are rarely used now. - .....ANSWER ...✔✔ T
Household cleaners are kept in locked storage areas out
of the reach of children and
confused adults. - .....ANSWER ...✔✔ T
Transmission-Based Precautions are used in the care of
all persons. - .....ANSWER ...✔✔ F
The muscles in the lower back are used to lift heavy
objects from the floor. - .....ANSWER ...✔✔ F
Push, slide, or pull heavy objects rather than lift them. -
.....ANSWER ...✔✔ T
The support worker is going to transfer Mrs. Jones from
the bed to a chair. Mrs. Jones should be moved so that
her weak side moves first. - .....ANSWER ...✔✔ F
The call bell is always kept within the client's reach. -
.....ANSWER ...✔✔ T
, 4|Page
Soiled linen is placed on the floor in the client's room
until the support worker is finished making the bed. -
.....ANSWER ...✔✔ F
Plastic bags or dry-cleaning bags can be used in the
home to protect the mattress. - .....ANSWER ...✔✔ F
Laura, the support worker, is providing oral care to an
unconscious client. Laura should hold the client's mouth
open with her fingers. - .....ANSWER ...✔✔ F
The client can use the towel bar for support when
getting in or out of the tub. - .....ANSWER ...✔✔ F
Cut hair to remove matted or tangled hair. -
.....ANSWER ...✔✔ F
Support workers cut and trim toenails. - .....ANSWER
...✔✔ F
The healthy adult excretes about 1500 mL of urine per
day. - .....ANSWER ...✔✔ T
