APCO

Modules 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14 T/F: The term "PSAP" stands for Public Safety Access Point. - False T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - True T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - True T/F: The three primary fields of public safety communications are law enforcement communications, fire service communications, and emergency management communication...

T or F Emergency calls can come in on any line? - TRUE T or F Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. - TRUE The most important information we need to obtain from the caller is ______ since no other information will be helpful without the ________. - Location, location The acronym ______ is used to obtain information on vehicles. - Cymbals Verify the ______ before ending the call to make sure you have the correct information. -...

The term PSAP stands for public safety access point - False Professionalism is defined by who you are, what you do, and how others perceive you - True Ethics involves an individuals personal, professional, and organizational rules of conduct - True The three primary fields of public safety communications are law enforcement, fire service, and emergency management - False The term vital services defines the primary functions or tasks of public safety communications systems - True Telephon...