BUS 526 NEGOTIATION AND CONFLICT RESOLUTION

BUS 526 NEGOTIATION & CONFLICT RESOLUTION MIDTERM (WINTER 2018 TERM)  Question 1 2 out of 2 points What are the two dilemmas of negotiation? Selected Answer: the dilemma of honesty and the dilemma of trust Correct Answer: the dilemma of honesty and the dilemma of trust Response Feedback: Good work  Question 2 2 out of 2 points Which is not a characteristic of a negotiation or bargaining situation? Selected Answer: an established set of rules Correct Answer: an established se...

Which of the following is NOT an example of a cultural norm?  Rules  Technologies  Communication codes  Traditions CONCEPT Definitions and Models of Culture 2 "Tolerance for am biguity" describes the degree to which an individual, influenced by __________, feels confident functioning in an ambiguous situation.  cultural fluency  cultural competency  cultural norms  power distance CONCEPT Tolerance for Ambiguity 3 Which of the following is traditionally perceived as gend...

In relation to structural conflict, employees may think a conflict is interpersonal but discover through a conflict resolution process that __________.  both parties happened to make bad decisi ons  one or both parties' behavior is constrained by organizational rules  one or both parties just don't like the other  one party just didn't understand why the other was upset CONCEPT Interpersonal vs. Systemic Conflict 2 Long-term conflicts involving strong hostility between parties may...