CDEV

Chuka University College

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Christopher W. Moore

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Class notes Cdev (Cdev210) The Mediation Process
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May 2025

2024/2025
This comprehensive set of course notes for CDEV 210: Conflict Management and Resolution in the Community (Chuka University) offers in-depth insights into the nature, causes, stages, and resolution of conflict at local and international levels. The material covers major theories such as Human Needs Theory, Social Identity Theory, and Intercultural Miscommunication, and explains practical tools like the Onion Model, Conflict Tree, and ABC Triangle. It also explores negotiation, mediation, arbitrat...
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