Organizational Theory, Design, and Change, 7e
University of South Africa
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Organizational Theory, Design, and Change, 7e (Jones)
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---24oktober 20212021/2022A+
- Organizational Theory, Design, and Change, 7e (Jones) 
Chapter 4 Basic Challenges of Organizational Design 
1) Differentiation is the process of establishing and controlling the division of labor in an 
organization. 
Answer: TRUE 
Page Ref: 92 
Difficulty: Easy 
LO: 4-1 
2) Division of labor and differentiation are high in a complex organization. 
Answer: TRUE 
Page Ref: 92 
Difficulty: Easy 
LO: 4-1 
3) An organizational role is a set of task-related behaviors required of a person by his or he...
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