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CLEET CERTIFICATION PHASE 1 NEWLY UPDATED EXAM QUESTIONS AND CORRECT ANSWERS
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20

January 2026

2025/2026

A+
Two customers at your employers store get your attention because of their tone of voice and because you can hear them from some distance away. As you approach the customers, you decide that they are in fact, arguing over something. Other customers are staring at the two people who are arguing. What should be your first response? - ANSWER-Calmly explain that the dispute is disturbing others. How can you maintain your professionalism when communicating with the media? - ANSWER-Be p...
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