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Exam (elaborations)
CLEET CERTIFICATION PHASE 1 NEWLY UPDATED EXAM QUESTIONS AND CORRECT ANSWERS
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---20January 20262025/2026A+
- Two customers at your employers store get your attention 
because of their tone of voice and because you can hear them 
from some distance away. As you approach the customers, you 
decide that they are in fact, arguing over something. Other 
customers are staring at the two people who are arguing. What 
should be your first response? - ANSWER-Calmly explain that 
the dispute is disturbing others. 
How can you maintain your professionalism when 
communicating with the media? - ANSWER-Be p...
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