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OM 300 - NATHAN CHILCUTT - HW #6 - EXAM 2(RATED A+)
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---1oktober 20252025/2026A+
- Scrap is not an - ANSWERexternal failure cost 
 
Kaizen is a Japanese term for which of the following concepts? - ANSWERcontinuous improvement 
 
 
Common TQM tools - ANSWER- check sheets 
- histograms 
- scatter diagrams 
 
NOT part of a successful quality strategy - ANSWERMinimize quality costs throughout the organization 
Your answer is correct. 
 
What are the two key questions for an operations manager in the inspection process? - ANSWERWhen to inspect? Where to inspect?
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