Services Operations Management

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Job Design and Work Organisation

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Job Design and Work Organisation Presentation is about importance of service personnel, front line in low-contact services, cycle of failure, cycle of success, the service talent cycle for service firms, human resource strategy, labour planning, employment stability policies, work schedule, types of flexible working, skills flexibility, time flexibility, location flexibility-teleworking, job classification and work rules, elements of job design, job design, job specialisation, job expansion, emp...

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Presentation
• 44 pages's •
by zeenoche •
uploaded 2022

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