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Exam (elaborations)
BUAD 332 - Exam #1 Questions and Correct Answers 2026/2027
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---20April 20262025/2026A+
- BUAD 332 - Exam #1 Questions and Correct Answers 2026/2027 
What is marketing? - Correct Answer managing profitable customer relationships 
 
What are two Goals of Marketing - Correct Answer 1. Attract new customers by promising superior value 
2. Keep and grow current customers by delivering customer satisfaction 
 
What are 4 steps to create value for customers and build customer relationships? - Correct Answer 1. understand the marketplace and customer needs and wants 
2. design a customer dr...
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Winfred
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Exam (elaborations)
BUAD 332 Exam 2 Questions and Correct Answers 2026/2027
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---12April 20262025/2026A+
- BUAD 332 Exam 2 Questions and Correct Answers 2026/2027 
1. New product ideas come from ____. 
a. internal sources, using company R&D 
b. external sources, listening to distributors and suppliers 
c. external sources, watching and listening to customers 
d. Both A and C 
e. All of the above are source of new product ideas - Correct Answer e. All of the above are source of new product ideas. 
 
Frequent purchases, little planning, low customer involvement, low prices, widespread distribution, and...
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Winfred
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Exam (elaborations)
BUAD 332 FINAL EXAM QUESTIONS AND VERIFIED CORRECT ANSWERS
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---23April 20262025/2026A+
- BUAD 332 FINAL EXAM QUESTIONS AND VERIFIED CORRECT ANSWERS 
The world is shrinking rapidly with the advent of faster (BLANK), (BLANK), and (BLANK). - Correct Answer communications 
transportation 
financial flows 
 
International trade is (BLANK) and makes up (BLANK) of the U.S. GDP. - Correct Answer booming 
25% 
 
Global competition is (BLANK). - Correct Answer intensifying 
 
Higher (BLANK) come with globalization. - Correct Answer risks 
 
Major International Marketing Decisions - Correct An...
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Winfred
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Exam (elaborations)
BUAD 332 Final (MOON) Questions and Correct Answers
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---10April 20262025/2026A+
- BUAD 332 Final (MOON) Questions and Correct Answers 
forms of direct marketing - Correct Answer - direct-mail marketing 
- catalog marketing 
- telemarketing 
- direct-response TV marketing 
- kiosk marketing 
- new digital techonologies 
- online marketing 
- face-to-face selling 
 
new digital direct marketing technologies - Correct Answer mobile phone marketing 
 
new digital direct marketing technologies example - Correct Answer Prismaxel for mobile marketing and GPShopper 
 
click-and-morta...
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Winfred
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Exam (elaborations)
BUAD 332 Exam 1 Questions and Correct Answers 2026/2027
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---8April 20262025/2026A+
- BUAD 332 Exam 1 Questions and Correct Answers 2026/2027 
Customer value - Correct Answer the customers perception of what they want to have happen in a specific use situation, with the help of a product or service, in order to accomplish a desired purpose or goal. 
 
customer satisfaction 
customer value - Correct Answer = performance 
=importance 
 
5 key aspects of customer value - Correct Answer 1. tradeoff of benefits and sacrifices 
2. interaction of both customer and product 
3. Relative t...
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Winfred
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Exam (elaborations)
BUAD 332 Exam 1 MOON Questions and Correct Answers
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---9April 20262025/2026A+
- BUAD 332 Exam 1 MOON Questions and Correct Answers 
Marketing - Correct Answer managing profitable customer relationships 
 
Goals of Marketing - Correct Answer 1. Attract new customers by promising superior value 
2. Keep and grow current customers by delivering customer satisfaction 
 
Need - Correct Answer state of felt deprivation (physical, social, individual) 
 
Want - Correct Answer a form that a human need takes as shaped by culture, individual personality, and marketers 
 
Demand - Corr...
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Winfred
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Exam (elaborations)
BUAD 332 Exam 3 UTK Questions and Correct Answers 2026/2027
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---15April 20262025/2026A+
- BUAD 332 Exam 3 UTK Questions and Correct Answers 2026/2027 
Price - Correct Answer -Narrowly: price is the amount of money charged for a product 
-Broadly: price is the sum of all values consumers exchange for a product/service 
 
Price is ____not just money - Correct Answer -Sacrifice 
-Ex: ordering from Amazon vs Dillards 
to order from Amazon you sacrifice time and ability to try on 
to order from Dillards you sacrifice gas, time, selection, convenience, etc. 
 
Factors affecting price - Cor...
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Winfred