Accommodations Management

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History of lodging industry

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Accommodations Management • Accommodations Management

Accommodations Management-LOBBY Presentation

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A lobby also known as the front office in another words is the hub of a hotel. It is also called the heart or the nerve center of a hotel. Front office is called lobby in small hotels. It is a center of guest activities and an image of a hotel. Front liner staffs must greet as often as possible to all guests who are entering the hotel to create a positive image of hotel & show the generosity of hotel.

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Accommodations Management • Accommodations Management

WHY IS THE LOBBY CONSIDERED AS THE ‘HUB’ OF THE HOTEL?

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Hotel lobbies used to imitate the living room in one’s home but in a more classy way for guests to sit around, read newspapers or having an informal or business meeting. Guests usually do not spend much time there. However now hotels are putting much emphasis on their lobbies to transform them into social ones where much facilities are obtained. Instead having guests going out to local bars or restaurants, they can enjoy on the spot and spend money at the hotel itself. This new lobby concept...

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Accommodations Management • Accommodations Management