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Exam (elaborations)
ITIL 4 Key Learning Concepts Exam Questions With All Correct Detailed Answers A+ Pass
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---4April 20262025/2026A+
- ITIL 4 Key Learning Concepts Exam Questions With All Correct Detailed Answers A+ Pass 
 
Value - Answer- The perceived benefits, usefulness, and importance of something. 
 
Organization - Answer- A person or a group of people that has its own functions with responsibilities, authorities, and relationships to achieve its objectives. 
 
Service Management - Answer- A set of specialized organizational capabilities for enabling value for customers in the form of services. 
 
Service Relationships ar...
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Stuviaascorers
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Exam (elaborations)
Axelos ITIL 4 Foundations Practice Questions with correct answers 100% 2026
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---2April 20262025/2026A+
- Axelos ITIL 4 Foundations Practice Questions with correct answers 100% 2026 
Which term describes the functionality offered by a service? 
 
A) Costs 
B) Utility 
C) Warranty 
D) Risk - Correct Answer B) Utility 
 
Identify the missing word in the following sentence. 
 
A customer is the role that defines the requirements for a service and takes responsibility for the ? of service consumption. 
 
A) Outputs C) Costs 
B) Outcomes D) Risks - Correct Answer B) Outcomes 
 
Which guiding principl...
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