MGMT 3820

MGMT 3820 CH 2 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS Decision a choice amount 2 or more alternatives What is the first step in the decision-making process? Identify a Problem Problem an obstacle that makes it difficult to achieve a desired goal or purpose Problem Amanda is a sales manager whose reps need new laptops. What is the second step in the decision-making process? Identify the Decision Criteria Decision Criteria factors that are important to resolving the problem...

MGMT 3820 EXAM 3 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED positive strategic management has a _______ impact on performance Strategic management: what managers do to develop the organization's strategies. Strategies: the plans for how the organization will do what it's in business to do, how it will compete successfully, and how it will attract and satisfy its customers in order to achieve its goals Business model: how a company is going to make money Strategic Mana...

MGMT 3820 FINAL EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED formal group a designated work group defined by an organization's structure informal group group formed by people whose overriding purpose is getting together for a common interest group two or more interacting & interdependent individuals who come together to achieve specific goals team has goals, been assigned task Stages of Group and Team Development forming, storming, norming, performing, adjourning sta...

MGMT 3820 TEST 2 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Planning Choosing a goal and developing a strategy to achieve that goal Proximal Goals More effective; Short-term goals or sub-goals Distal Goals long-term or primary goals Options Based Planning Maintaining planning flexibility by making small, simultaneous investments in many alternative plans Strategic Plans TOP MANAGERS; Overall company plans that clarify how the company will serve customers and position ...

MGMT 3820 EXAM 2 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Workforce Diversity Ways people in organization are different from and similar to one another. 1960's to 1970's Focus -> complying w/ laws & regulations Title VII of Civil Rights Act Equal Employment Opportunity Affirmative Action Policies & Programs Early 1980's Focus -> Assimilation of women & minorities into corporate setting Corporate programs dev. to help improve self confidence & qualific...

MGMT 3820 EXAM 2 QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED resources All things used in producing goods and services competitive advantage A set of unique features of a company and its products that are perceived by the target market as significant and superior to the competition sustainable competitive advantage companies have tired unsuccessfully to duplicate valuable resource a resource that allows companies to improve efficiency and effectiveness rare resource a reso...

MGMT 3820 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED while the entrepreneur role describes managers who initiate change, the disturbance or crisis handler role depicts managers who must involuntarily react to conditions TRUE as monitors, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates, and receiving unsolicited information TRUE James is the production manager at a large toy manufacturing company. James believe...

MGMT 3820 FINAL EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Organizational Structure the vertical and horizontal configuration of departments, authority, and jobs within a company. organizational Process the collection of activities that transform inputs into outputs that customers value. Departmentalization Subdividing work and workers into separate organizational units responsible for completing particular tasks Functional Departmentalization organizing work and workers...

MGMT 3820 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED In Self Determination Theory (SDT), performing an activity in order to attain a valued outcome refers to which of the following? extrinsic motivation The major implication for managers using Maslow's need theory of motivation is what? help employees satisfy lower order needs. The two sets of needs identified by Herzberg as important to motivation include which of the following? motivators and hygienes Content theorie...

MGMT 3820 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED Traditionally structured organization managers can be first-line, middle, or top Loosely structured organization Managers are less easy to identify but still needed Universality of Management Good management is needed in all organizations 4 major functions of managers controlling, leading, planning, evaluating Organization they have a distinctive purpose, they are composed of people, and they have a deliberate struc...